Not at fault?

Speak with one of our customer care members to see if your claim is not at fault

WHY SHOULD YOU CLAIM THROUGH YOUR OWN INSURANCE COMPANY
WHEN YOU’RE NOT AT FAULT.

Why would you claim through your own insurance company when you are not at fault & in some cases affecting your rating & possibly increasing your insurance premium for the following year. 

The benefits of a not at fault claim through the at faults insurance company is that you can control the claim process & not be dictated to by insurance company’s whose only objective is to save costs. 

Through being in control you can demand that only brand new genuine parts are used on your vehicle & that the safety of your vehicle is not compromised to save the insurance company’s money. This is only possible by you choosing your own repairer & not one that the insurance company’s want you to go to. 

You are entitled to a like for like hire car at no cost to yourself for the entirety of repairs. If your work ute is damaged you receive a replacement ute to use for work. If your seven seater SUV is damaged you receive a seven seater SUV. The aim is to make the process as seamless as possible whether its for 7 days or for 10 weeks. Most insurance companies won’t tell you this as it is an extra cost to them.

 

Call Hossack Smash Repairs first to find out if you’re not at fault.

Step 1: Enquire

Step 2: In person inspection

Step 3: Replacement vehicle provided

Step 4: Assessment is conducted

Step 5: Repairs commence

Step 6: Another satisfied customer